Your printer will place orders automatically when stock is low. We will deliver the toner directly to you. Lean on us so that you can focus on enhancing your company. Small changes can make a big difference!
24/7 remote monitoring - instant support with instant access
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- 24/7 Remote Monitoring
How will 24/7 remote monitoring help my company?
Our RelaxRate customers receive printers that use machine-to-machine communication. This connection relays all relevant system data in real-time to our support team.
This allows us to quickly find out what has happened and get you printing again with minimal disruption of your day. And there are even more benefits!
What security measures are in place with 24/7 remote monitoring ?
Step 1
The remote connection securely relays system data to a remote monitoring agent.Step 2
This data passes through a secure Konica Minolta server and to a Support Staff Console.Step 3
Our support team diagnoses and remotely repairs your printer.
How does it work?
Get your printer with RelaxRate
Take a look at our printers that you can rent with RelaxRate
- A4 black & white multifunctional printer; paper formats A6-A4;
- Copy, print, scan, and fax; including high-capacity toner;
- Fast scanning function;
- Tablet-like user panel; embedded WiFi
- A3 color multifunctional printer; color and black & white; paper formats A6-A4/ A3;
- Copy, print, scan; Tablet-like user panel;
- 3 paper trays for different paper types;
- Extra cabinet for comfortable working and extra storage
- Color and black-and-white; paper formats A6-A4/A3;
- Copying, printing, scanning;
- Tablet-type user panel; 3 paper trays for different types of paper;
- Additional cabinet providing convenient work and extra storage space.
What else does RelaxRate include?
Submit queries and technical service tickets in our customer service portal, available 24/7. Consult the reading of the registered meters, monitor the status of (toner) deliveries, check your invoices and much more.
From installation onwards, we are there to support you. We will install your chosen printer for free, provide on-site training and offer on-site technical support and maintenance.